Standard shipping is offered for all orders placed on tanja57.com
Before the order ships, you can track its status in the My Account section of our website. If you checked out as a guest, please contact our Customer support team .
Once your package has shipped, you will receive an email with a tracking number. For security reasons, an adult signature is required for all deliveries. Please check the number of parcels you received and ensure they are not damaged. You must immediately report any damage and/or missing product/parcel on the delivery slip.
All orders are processed within 3–4 business days after confirmation with free shipping on orders over 500 MAD. Please note that you cannot choose the date or time of delivery. Our carrier delivers packages Monday through Friday during business hours and will make two delivery attempts. If the second delivery attempt fails, your order will be returned to the sender. Once the order has been placed, it is no longer possible to change the shipping address.
For international orders, any customs duties, import taxes, and applicable VAT are the customer’s responsibility. We are not responsible for any charges requested upon delivery.
